Privacy Policy

Terms of Data Protection

These terms are only applicable in regard to the processing of personal data and cookies. Personal data comprises solely information that relates to an identifiable natural person.

Controller according to General Data Protection Regulation

GRAFIS Software Dr. K. Friedrich GbR (GRAFIS Software)
Klosterstraße 48
41747 Viersen
Deutschland

Tel.: +49 (0) 2162 12114
Fax: +49 (0) 2162 13185
Email: info@grafis.de

Support Form

(1) Within the Support Form we ask for your name, your email address and your GRAFIS Customer No.  (Support Data).

(2) We process the Support Data to respond to your inquiry. If you are already customer of GRAFIS Software, we will align the stated email address with our recorded data. As the case may be we’ll update our data.

(3) For the purpose of quality management we store and process your inquiry and the corresponding Support Data for a period lasting two years after the end of the year, in which you have submitted your inquiry.

(4) If your inquiry concerns the price of GRAFIS CAD in countries except Germany, we’ll forward your inquiry to our responsible distribution partner. You can find our distribution partners using the menu Contact->Distribution Partners.

(5) You agree to the processing of your Support Data according to sections (3) and (4) if you click on the green button „Submit inquiry“ after you have enabled the corresponding checkbox.

(6) The legal basis for the processing is Art. 6 (1) b) General Data Protection Regulation and in regard to the consent Art. 6 (1) a ) General Data Protection Regulation.

Training Form

Within the Training Form we ask for your Contact Data (name, address, telephone number and email address and possibly GRAFIS Customer No.). We process your contact data to make you an offer for your requested training and as the case may be to make an appointment with you.

If no training contract is concluded, we’ll erase your Contact Data except your name and address. In this case we’ll process your name and address for a period lasting two years after the end of the year, in which you have submitted the form, to send you product information regarding GRAFIS CAD and corresponding training. The legal basis for the processing is Art. 6 (1) b) General Data Protection Regulation and in regard to the delivery of product information Art. 6 (1) f) General Data Protection Regulation.

Cookies

Cookies are small text files, which are stored on your computer. They comprise small pieces of information. In general your consent is required for the use of Cookies. As an exception no consent is needed for Cookies that are strictly necessary in order for providing this web service.

You can decide yourself weather and to which extent you accept Cookies by using your browser settings. It is also possible to remove Cookies already stored on your computer with the help of your browser. 

If you use Firefox select the Options menu and choose Privacy & Security for the Cookie settings.

We use the following Cookies:

Quelle Name Funktion Dauer der Speicherung
GRAFIS fixed-note-121 This cookie records if the user have read the cookie information. 1 month beginning with the visit of the homepage
GRAFIS PHPSESSID This cookie records if the user have read specific content (for example: license conditions). until the end of browser session
GRAFIS BE_USER_AUTH This cookies records, if the visitor is a GRAFIS staff member or not. 1 month beginning with the visit of the homepage
Google (gstatic.com) CONSENT, NID and possibly additional cookies These cookies are used for the providing of the Google Map. duration differs

Your data protection rights

In general you have the following data protection rights in regard to GRAFIS Software:

  • right of access by the data subject – Art. 15 General Data Protection Regulation
  • right to rectification – Art. 16 General Data Protection Regulation
  • right to erasure – Art. 17 General Data Protection Regulation
  • right to restriction of processing – Art. 18 General Data Protection Regulation
  • right to object – Art. 21 General Data Protection Regulation
  • right to withdraw your consent – Art 7 (3) General Data Protection Regulation
  • right to data portability – Art. 20 General Data Protection Regulation

Your option to lodge a complaint with a supervisory authority

Supervisory Authority

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestr. 2-4
40213 Düsseldorf
Germany
Tel.: +49-(0)211/38424-0
Fax: +49-(0)211/38424-10
Email: poststelle@ldi.nrw.de